FREQUENTLY ASKED AND ANSWERED QUESTIONS

How do I become a library member?

ANSWER: KEMU Library is a university library and all students and staff of Kenya Methodist University are members by default. If you are a student or staff, Please register youself with the circulation librarian in the circulation desk in KeMU Hub, mezzanine floor.

How do I use the Library catalogue(OPAC)?

ANSWER: The Library catalogue(OPAC) is a list of all library information materials. You must be knowing what you are looking for either Author, subject, title, keyword or ISBN. Check the appropriate tab, type your search term and click search. click on the title you prefer and note down the corresponding call number. Use the call number to retrieve the book from the shelves.

How many books can I borrow, for how long?

ANSWER: Fulltime and part time students are allowed to borrow a maximum of two (2) books for a maximum of two (2) weeks, Distance Learning Module students are allowed to borrow a maximum of two books for two weeks,

Why do I have to leave my bag with the security?

ANSWER: For security reasons. Although the KEMU library trusts all its users, in the past and in other university libraries, some clients have been found to have left the library with information materials they did not legallyborrow . Also within the library some clients complain that they left their bags in the library and later did not find it. So for your security and for the security of information materials, your bag should be left with the security at the entrance.You can be assured your bag is safe with the security personnel.

I can't find the book I am looking for?

ANSWER: Well, there are many reasons for this.
(a) You are looking for it in the wrong place-make sure you have the right call number and you are looking in the right shelf.
(b) The book is on the tables-Library clients are allowed to take books from the shelves and use them on the tables, the book you are looking for could be on a reading table.
(c) Some one could have borrowed it-the library has many clients and the book you are looking for could be borrowed.
(d) The book could be mis-shelved-this happens regulary especially when clients tend to do the shelving. You are advised not to shelf any book you use. PLEASE LEAVE ALL THE LIBRARY MATERIALS YOU USE ON THE TABLES. As you will agree this can lead to you not finding a book.
(e) The book could be on shortloan shelf. The library selects some books and shelves them in shortloan section. Make sure where the book you are looking for is shelved from the catalogue or the librarian.
(f) the book could be taken for repair and/or binding. The library materials suffer from wear and tear due to use. For this reason the library selects those in bad condition and repairs them. During this time the information materials are not accessible. This does not take a lot of time, so it should not worry you.

How do I access electronic journals?

ANSWER: On this window go to the righthand side and click on the 'online journals' tab and select the jounal or the database you want. The link you choose will lead you to the homepage of the jounal/database. While in there make good use of HELP BUTTON.

How do I communicate with the library?

ANSWER: Your can do this in several ways.
(a) On this window go to the right hand side and click on the 'talk to us' tab. Fill in your email address (optional), and message in the message textbox and click post comment.
(b) You can also talk to any of the librarians that are on duty. You can identify them by their budges/staff identification cards.

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Knowledge Management Officer Kenya Forestry Research Institute (KEFRI)